While this movie is clearly lacking in some respect, it also clearly outlines the events leading to the disaster. While I respect the wishes of the families with regard to this movie, they are clearly misplaced as this movie led me to seek a more though answer to the questions it raised. I find it hard to see how this movie pays anything but respect to those who lost their lives in this accident. The worst criticism that I can level at this movie is that the story and characters are somewhat melodramatic - but so was all that was made of this tragedy. It remains the most comprehensive account of this incident that is generally accessible. If one really wants a comprehensive account of the causes of the accident then they should read the Presidential Commission Report on the accident - otherwise watch the movie.