- Automated voice: To sacrifice a loved one or pet, press the pound key.
- [Angel dials the phone incorrectly in his new office]
- Automated voice: You have reached Ritual Sacrifice. For goats, press "1" or say "goats".
- Wesley Wyndam-Pryce: Don't you think it's a bit unseemly adding Y's to the ends of people's names?
- Charles Gunn: Does that mean I have to call you 'Wesle'?
- [Agent Hauser points his gun at Angel]
- Angel: You know that won't kill me.
- Agent Hauser: It'll hurt. That part's fun.
- Angel: Agent Hauser, I'm honestly beginning to suspect that you're not part of the solution.
- Agent Hauser: You really think you can solve the problem? Come into Wolfram & Hart and make everything right? Turn night into glorious day? You pathetic little fairy.
- Angel: I'm not little.
- Agent Hauser: That's exactly what you are. You're miniscule. A dust mote on the shelf of that great institution. Now, you think I'm just a trigger-happy jerk who follows orders. But I'm something that you'll never be: I'm pure. I believe in evil. You and your friends, you're conflicted. You're confused. We're not. That's why you're going to lose. Because we possess the most powerful thing in the world: conviction.
- Angel: There's one thing more powerful than conviction. Just one: mercy.
- [Angel kicks Hauser's gun up, and Hauser shoots himself]
- Special Ops Guy: What happened to mercy?
- Angel: [walking off] You just saw the last of it.
- Wesley Wyndam-Pryce: Well, I'm still stuck back at, "Why on earth are we here?"
- Winifred 'Fred' Burkle: What, because we're crusaders against evil and now the law firm that represents most of the evil in the world has given us its LA branch to run however we want, probably in an attempt to corrupt, divide, or destroy us, and we all said yes in, like three minutes?
- Wesley Wyndam-Pryce: Your run-on sentences have got a lot less pointless.
- Winifred 'Fred' Burkle: That's so sweet - and a tad condescending.
- Wesley Wyndam-Pryce: Pretty powerful position for a young woman.
- Eve: How exactly can you be sure I'm either of those things?
- Angel: Harmony.
- Harmony: Hey. Boss.
- Angel: You're my secretary?
- Harmony: [scoffs] Hello. Assistant.
- Angel: Explain why I shouldn't kill you?
- Harmony: Secretary's fine.
- Angel: No, it's not fine. Where is it fine? You've been working here?
- Harmony: Yeah-huh.
- Angel: Why?
- Harmony: Well, duh, I'm a single undead gal trying to make it in the big city. I have to start somewhere. And they're evil here. They don't judge. They've got the necro-tempered glass.
- [does a little dance]
- Harmony: No burning up. A great medical plan. And who needs dental more than us?
- Knox: Do you know how to get to your office from here?
- Winifred 'Fred' Burkle: Why? Did somebody eat my breadcrumbs?
- Winifred 'Fred' Burkle: Y'all are tired, I know. I just want you to understand that in a few hours a virus is gonna start spreading in the city that'll kill every person in it. And when blood starts streaming out of our noses, eye sockets and fingernails, I'll have the intense satisfaction of knowing that I'm dying with the only people in the world that actually deserve it!
- Knox: [reading about a previous lab technician] He was fired. Oh, no, I'm sorry. He was set on fire.
- Lorne the Host: Well this is interesting. Apparently, old Joe Kennedy tried to get out of his deal with the firm.
- Angel: That explains a lot.
- Lorne the Host: Yeah, but, George Senior, he read the fine print.
- Wesley Wyndam-Pryce: Feng shui.
- Charles Gunn: Right. What's that mean again?
- Wesley Wyndam-Pryce: That people will believe anything.