- Elizabeth McCord: Maybe that should be my epitaph. "She tried her best, but people still got hurt."
- Henry McCord: Not "She liked eating popcorn at really weird times?"
- President Conrad Dalton: [recounting his Vietnam experience] I remember thinking, I'm going to have to find a dry place to write these boys' parents. Later on, our company commander put me up for a medal. And I said, "Sir, I don't believe I deserve one." And he said, "Son, the medal isn't for what you did. It's for living with it." That's all we can do, Bess. Lead as wisely as we can, and then carry the weight of it as best we can.
- Elizabeth McCord: Just so you know, this call is going to entail what we in diplomatic circles refer to as me eating a big plate of crap.
- Glenn: Roger that, ma'am.