This show started out with great potential. Good story line. However, as weeks went by, it just fell short of expectations. Terry O'Quinn was excellent in his role. However, the other actors including the 2 female leads, Vanessa Williams and Rachael Taylor just fell flat. The show was fairly boring with Rachael Taylor forever running around the hotel bumping into silly pseudo scary events that never ever seemed to develop well. Spoon feeding the interesting parts with a tiny baby spoon stretched out over 4 episodes. Rachael's goody two-shoes relationship with her husband was not believable. Vanessa Williams was boring; her role contributed nothing to the show other than Terry O'Quinn's wife - their relationship was not believable either. If they had made the characters more interesting with a little more depth and added some authentic action, might have been a great watch. Back to the drawing board with that one. Really needs a overhaul.